Frequently Asked Questions
Here’s where you can find answers to the questions we get asked most about our products and our baby club.
C&G baby club
How can I get a C&G baby club limited edition baby grow?
To receive one of our limited edition #LoveDontJudge baby grows, you need to register to join our club via our website, and either be pregnant or have a baby under 12 months old. You’ll also need to provide us with your address, and opt in to receive post from us.
Even though they’re limited edition, if we run out, it doesn’t mean you’ve missed out. Just keep your eyes peeled for our emails and we’ll let you know once they’re available again.
Why haven’t I received my limited edition baby grow yet?
There are a few reasons why you might not have received your limited edition baby grow yet.
- Firstly, you need to make sure you have registered to join our baby club directly from our website, not via a third party site.
- You or your partner also need to be either expecting a baby, or have a baby under 12 months old.
- Finally, you need to have provided your address when you joined our club and have opted in to receive post from us. Please log in to your account, to check all your details are correct.
Our limited edition baby grows are also subject to availability. If they have run out, it doesn’t mean you’ve missed out! Just keep your eyes peeled for our emails and we’ll let you know once they’re available again.
How can I get a free cuddly cow?
Unfortunately we’re no longer giving away free cuddly cows – but we are giving away free limited edition #LoveDontJudge baby grows to all new members who join our baby club via our website*.
It’s all part of our mission to help stamp out parental judgment and empower parents to follow their instincts and enjoy parenthood to the max – because we know a little support and encouragement goes a long way. We love our new baby grows and we hope you will too!
We’ve been working hard to make sure our club is as useful and supportive to parents as possible – why not find out more about all the other great benefits available when you join us?
*Our limited edition baby grows are available to the first 15,000 people who sign up through this website and are either pregnant or have a baby aged 0-12 months old.
How can I get a free 5 Step Weaning Plan?
Our 5 Step Weaning Plan has proved to be such a hit that it’s now available to all of our club members! To get yours simply join our club today and login to your account to download your free copy (we’re no longer making printed copies so we can save a few trees).
If you’re already a member, login to your account and download your free copy right away.
Weaning is recommended at around 6 months. Please speak with a healthcare professional before introducing solid foods.
Cow & Gate products and packaging
Have Cow & Gate changed their formulations, and when did they change?
Our Specialist milks have not changed since October 2019 and our Infant Formula and Follow-on Formula, both powder and liquid formats, were updated in early 2020. Growing Up milk is unaffected by this legislation.
- Cow & Gate Anti Reflux specialist milk
- Cow & Gate Comfort specialist milk
- Cow & Gate nutriprem 1
- Cow & Gate hydrolysed nutriprem
- Cow & Gate nutriprem 2
- Cow & Gate First Infant Milk
- Cow & Gate Hungry First Infant Milk
- Cow & Gate Follow-on Milk
Why were the Cow & Gate formulations updated in 2019?
The legislation that sets requirements for the nutritional composition for infant, follow on formulas and specialist milks was changed in 2019.
The key purpose of the legislation change was to reflect the latest scientific understanding in infant nutrition and to update and harmonise rules across all European member states.
The legislation change was not linked to Brexit. Even though the UK has left the EU, it is our understanding that we will still adhere to the EU legislation.
Cow & Gate’s formulas are completely safe for babies, infants and toddlers.
What is Omega-3?
Omega-3 is a family of fats, including long-chain polyunsaturated fatty acids (LCPs). Omega-3 LCPs are important for health and form a key part of a healthy diet.
DHA stands for docosahexaenoic acid. DHA is a type of Omega-3 LCP.
How do I move my baby onto a new milk?
It is completely safe for you to change your little one’s milk immediately.
However, every baby is different, and some babies may experience settling issues when changing milks due to slightly different tastes, textures and composition.
This is normal and any symptoms should be minimal and temporary (such as changes in stool frequency and colour).
We recommend allowing some time for your baby to settle with a new formulation, however if you have any concerns please discuss this with your healthcare professional.
To minimise any settling issues, parents might prefer to do a gradual transition.
Gradually moving over may allow your little one time to adjust onto the new composition of the milk, and this can be particularly relevant for changing onto milks which have a different compositional profile.
To transition to the new milk gradually you could replace one bottle of your baby’s current milk with one bottle of your baby’s new milk each day, keeping all of the other feeds to the previous one.
It may be a good idea to introduce the new feed when your little one is not too tired or irritable, but it is worth exploring to see what works for you.
Continue this way, increasing the number of feeds with new milk each day until all of the feeds are with the new baby/toddler milk.
You may notice two different types of packaging for some of our products at the moment; some with ‘Updated Formulation’ and some without.
All Cow & Gate Powders
Cow & Gate First Infant Milk 1L and 6 x 70ml Starter Pack
Cow & Gate Growing up milk 200ml and 1L
We have removed the ‘Updated Formulation’ label as it has been a long time since the recipe was changed. We would like to reassure you that there has been no change in the formulations of these products.
Cow & Gate First Infant Milk, Follow-on Milk and Hungry Infant Milk 200ml and 4x200ml Packs
We have removed the ‘Updated Formulation’ label as it has been a long time since the 2019 legislation that resulted in some changes to the formulation. You may notice some minor variations in the nutritional values and ingredient list due to these products recently changing production location.