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Frequently asked questions

Discover answers to the most frequently asked questions about our Cow & Gate products and our baby club. If your question remains unanswered, please contact our Careline who will be happy to help.

Frequently asked questions on using our products

Before making the formula, please ensure to wash your hands and sterilise utensils based on the manufacturer's instructions.

To prepare the anti-reflux formula -

  1. Boil 1 Litre of freshly run tap water and leave the kettle to cool for  45 minutes and no longer. Measure the amount of water required (refer to feeding guide) into a sterilised bottle. Be careful of scalding. Do not use artificially softened or repeatedly boiled water.
  2. Using the scoop provided, level off the powdered infant formula with a clean knife or built in leveller. Do not press/heap the powder.
  3. Add the correct measure of powder to water. Adding too many or too few scoops can be harmful. Place the sterilised teat and cap on the bottle and roll upright for 5 seconds between the palm of your hands. The time between adding the scoop and rolling the bottle should be as short as possible.
  4. Shake bottle for 20 seconds and then leave to stand for 7 minutes to allow it to thicken. Check temperature of feed. Feed immediately.

Because powdered milks are not sterile, failure to follow instructions may make your baby ill.

To prepare the first infant milk;

  1. Wash hands and sterilise all utensils according to manufacturers' instructions.
  2. Boil 1 litre of freshly run water. Leave kettle to cool for 30 minutes and no longer. Measure the required amount of water (refer to feeding guide) into a sterilised bottle. Be careful of scalding. Do not use artificially softened or repeatedly boiled water.
  3. Using the scoop provided, level off the powder with the built-in leveller. Do not press/heap the powder.        
  4. Add the correct measure of powder to the water (1 scoop to 30ml /1 fl.oz of water). Adding too many or too few scoops can be harmful. Place the sterilised teat and cap on the bottle and shake immediately, vertically and vigorously for at least 10 seconds, until the powder is dissolved. 
  5. Cool under running tap. Check temperature of feed. Feed immediately.

You'll find approximately 176 scoops inside an 800g tub of Cow & Gate formula. How long a tub lasts will depend on your baby's individual feeding needs.

The NHS does not recommend making up bottle in advance. Please follow feeding & storage advice. Make up each feed as required. For hygiene reasons, do not store made-up feeds, discard unfinished feeds as soon as possible, and always within 2 hours.

Once opened, use your Cow & Gate powdered formula within 4 weeks. Prepared bottles should be used within 2 hours.

Our baby milk is carefully formulated to provide everything your baby needs and nothing they don't. To maintain high quality, the milk in our powdered formulas comes from grass-fed cows and is enriched with essential nutrients. This includes Vitamin D to support the normal function of the immune system, iron for normal cognitive development, calcium for normal growth and development of bone and GOS/FOS. Importantly, our infant, and follow- on, and toddler milk formulas are made without palm oil, artificial preservatives, flavours, or colours.

Many Cow & Gate products are Halal certified. We choose certification bodies based on their reputation within the UK Muslim community and their international recognition. Our Halal certified products adhere to strict guidelines, including the use of only Halal ingredients and regular factory audits by an approved Islamic authorisation body. You can find the full details on our individual products halal status here 

Frequently asked questions about changes to our products

At the end of 2025 and in early 2026, we'll be changing the design of some of our packs to make them easier to recognise. Our powder formulation is exactly the same, but we've made some tweaks to our ready to feed Toddler milks you should know about. You can read the full details here

We are constantly reviewing our packaging and are looking to make improvements. We listened to feedback and updated the design of our packaging to make it easier for parents and caregivers to identify and understand the right product for them. 

At the end of 2025 and in early 2026, we'll be changing the design of some of our packs to make them easier to recognise. Our powder formulation is exactly the same, but we've made some tweaks to our ready to feed Toddler milks you should know about. You can read the full details here

We listen to feedback and have updated our packaging colours to make it easier for parents and caregivers to identify the right product based on the age of their baby/toddler. 

Our infant and follow-on milk liquids will have updated packaging, but you can be assured that the formulation is exactly the same, and your baby can enjoy the same formula recipe as before.

Our Toddler milks will have updated packaging and a new recipe. We always review our recipes to ensure we bring high quality ingredients in our products to parents. There will be changes to some of the ingredients and amounts of vitamins, minerals and other nutrients but you can be assured that both our toddler liquid milk products contain key nutrients for a child at that age stage, including carbohydrates, energy and fibre. There are no changes to the allergens in these products.

No, the recyclability of our packaging has not been affected with the change. 

The new packaging will launch throughout stores gradually from October 2025 and we are expecting to see the products on shelf by the following months:

October 2025

  • Cow & Gate First infant milk 800g, 600g and 1.2kg
  • Cow & Gate Follow-on milk 800g, 600g and 1.2kg
  • Cow & Gate Toddler milk 1+ year 800g
  • Cow & Gate Toddler milk 2+ years 800g

December 2025

  • Cow & Gate Hungry 800g
  • Cow & Gate Anti-Reflux 800g
  • Cow & Gate Comfort 800g
  • Cow & Gate First infant milk 700g
  • Cow & Gate Follow-on milk 700g
  • Cow & Gate First infant milk liquids 6x70ml, 200ml, 4x200ml, 6x200ml, 1000ml
  • Cow & Gate Follow-on milk liquids 200ml, 4x200ml, 6x200ml

Frequently asked questions about choosing and buying our products

Cow & Gate Follow On Milks are designed to support your baby’s nutritional needs from 6 to 12 months, to complement a weaning diet. At this stage your baby will be taking on less milk as they will be getting additional nutrients from their weaning diet, as well as hydration from water.

At around six months the iron stores a baby was born with start to deplete so iron must be obtained from the diet. Our follow- on milk is enriched with iron, which supports normal cognitive development and contains Vitamin D which supports the normal function of the immune system.

You can easily find Cow & Gate in many retail stores and pharmacies across the UK. Our products are stocked in over 23,000 stores, and you can also conveniently order them online.

Choosing the right formula for your baby is a very personal decision, as every baby and family has different needs. What works well for one baby might not suit another.

It's good to know that all baby formulas sold in the UK must meet strict nutritional standards, so you can be assured they are all designed to provide the essential nutrients your baby needs. However, there can be differences in the source of ingredients and specific nutritional properties between brands.

Taking a little time to research the options available can be really helpful. We suggest considering the following factors when choosing a baby formula:

  • Brand Trust and Expertise: Look for brands with a strong reputation and a long history of providing quality baby nutrition.
  • Ingredients: Consider the source and quality of the ingredients used in the formula to best fit your baby needs.
  • Availability of Formula: Choose a formula that is readily available in your local shops or online.
  • Formula Feeding Awards: While not the only factor, awards can indicate a formula's popularity and perceived quality among other parents.

 

Frequently asked questions about Cow & Gate

For over 100 years, Cow & Gate has been a trusted choice for families in the UK & Ireland. As experts in baby nutrition, we have been loved far and wide for generations, to support families through every giggle, every grumble, every wobble, and every wiggle.

We're delighted to share that Cow & Gate has received five awards in 2024, voted for by parents just like you who trust our products every day!

  • Project Baby Award (Silver): Our Cow & Gate Follow-on Milk 800g Eazypack was awarded Silver for "Best Baby Follow-on Milk," as voted by parents.
  • Mother & Baby Award 2024 (Bronze): Our Cow & Gate Follow-on milk Ready to Drink won the Bronze award for "Best Product for Bottle Feeding".
  • Monde Selection Award 2024 (Gold): Our Cow & Gate Follow-on Milk 800g Eazypack received the Gold award in the diet/health category.
  • Product of the Year 2024: Our Cow & Gate Follow-on Milk 800g Eazypack was named Product of the Year 2024 in the formula milk category.
  • Grocer New Product & Packaging Award 2024 (Bronze): Our Cow & Gate Follow-on Milk 1.2Kg Value Pack won Bronze in the Baby/Infant food category.

Our 5 Step Weaning Plan has proved to be such a hit that it’s now available to all of our club members! To get yours simply join our club today and login to your account to download your free copy (we’re no longer making printed copies so we can save a few trees).

If you’re already a member, login to your account and download your free copy right away.

Weaning is recommended at around 6 months. Please speak with a healthcare professional before introducing solid foods. 

Need free advice with a smile? Get in touch with our dedicated Care team.

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